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A Day in the Life of a Community Associate
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We asked our incredible Community Associate Georgie about her day to day at our bustling Bristol Bridge site, from photoshoots with pups to helping visitors find their way around the site.
A Day in the Life of a Community Associate at Runway East, Bristol
8:00 AM: Ready, Set, Go!
It’s Monday morning, a coffee has been poured, and my day begins! First I make sure the kitchen stations are stocked, the members have what they need, and inevitably catch up with the early birds about their weekend antics. As I zip through the kitchens and meeting rooms, I ensure everything is spotless and welcoming.
Monday is also breakfast day— granola, fruit, and yogurt spread for all to enjoy. It’s a simple gesture that lifts everyone’s mood (and makes me very popular).
If you’re not a morning person, like me, being active straight away is a great way to wake you up!
9:00 AM: Planning Mode
Once the morning rush settles, I dive into planning. I review my calendar, tackle emails, and ensure members feel supported. Whether it’s brainstorming ideas for site improvements or organising member events. For example, this week's focus is promoting our festive party (woop, woop!)
This is also time for me to be stationed at reception to greet members with a friendly face and assist any visitors.
10:00 AM: Team Huddle
Time for a catch-up with the Bristol team to discuss the week ahead, address any issues, and share ideas. From Tuesday to Thursday, we also connect with the Birmingham crew, strengthening our regional collaboration. These meetings are great for sharing wins, troubleshooting, and swapping ideas.
The team spirit at Runway East is one of the best parts of the job!
11:00 AM - 1:00 PM: Deep Dive into Admin
After a quick site check and handling member queries, I focus on admin and creative tasks. Today, I designed personalised invitations for our festive party—this is a highlight for me as I love getting creative. Next, I’ll deliver the invitations with some sweet treats and a Santa hat for extra cheer!
During this time, other tasks will pop up such as responding to emails, refreshing the kitchens, or welcoming visitors at reception. As much as you can plan your day, the role is largely reactive.
1:00-2:00 PM: Lunch Break & Refresh
Post-lunch, I sweep through the kitchen to tidy up and restock, this is a key factor in creating a welcoming and comfortable space for our thriving community.
It’s pretty satisfying restoring order after the lunchtime rush!
2:30 PM: Afternoon Tasks
Afternoons vary but are always productive. Today, I continued my key task to promote our soiree with a (consented) photoshoot of one of our favourite members - Jupiter the dog. This was great fun for us both as I love Jupiter, and Jupiter loves the treats I give him for being such a good model.
*dun dun dunnn* 6 huge parcels have arrived at the reception that don’t fit in our post room, a member needs help with AV for an important meeting, and I have someone at reception with a pass that isn’t working!
Once I wizz around solving these problems, the festive fun resumes. I send out comms about our upcoming event on the member's Slack channel.
Slack is our go-to for member communications, so I shared the updates with some adorable clickbait:
4:00 - 5:00 PM: Wrapping Up
As the day winds down, I prepare for tomorrow by noting any outstanding tasks, cleaning the coffee machine, and ensuring the site is spotless.
By now, I’m usually wondering, “How is it 4 PM already?”
Got Questions? We've Got Answers
We've put together some FAQs to help you settle into life at Runway East.
What’s included in the price?
Our pricing is all inclusive, so as well as access to your own private office space, your price includes business rates, utilities, cleaning, tea and coffee, a program of professional and social events for your team, and (all importantly), Cake on a Wednesday and a Drinks Trolley on a Friday.
What will my quote include?
Your quote will include all currently available office space that meets your requirements, along with the information you need to decide if we might be right for you - images, floorplans, and full details of our services.
Do you offer free meeting room access to members?
Yes, if you become a member with a private office at a Runway East site, you get free meeting room access for your team across 100+ meeting rooms we have, with industry leading allowances. To make sure members use space fairly, overages are charged only in the event you go over your allowance.
I have specific needs - can you meet them?
Almost all our members have specific needs - and we pride ourselves on aiming to meet them. Reply to your quote with them, and we’ll give you a speedy response - or call us on 0203 1379 953.
How long are your office space agreements?
Our standard pricing is on 12 month terms, but if you want a shorter or longer agreement, those are also available, with custom pricing to reflect your commitment level.
Can I customise my office?
Yes - we have a range of office customisation options you can choose from, and we want to deliver a great environment for your team. Options include your logo on the wall, to your own phone booths in office, through to building meeting rooms and custom requirements.
I’d prefer to speak to someone on the phone or via email?
No problem - you can give us a call on 0203 1379 953 or you can email us at membership@runwayea.st.
Are Runway East expensive?
We provide a range of options for all budgets, and always aim to work with your budget where we can. If we can’t meet your needs - we’ll be upfront about that with you from the start.
Can I speak to someone on the phone/over email?
No problem - you can give us a call on 0203 1379 953 or you can email us at membership@runwayea.st
How flexible are the length of the agreements and notice periods?
We price most of our memberships on desks, or the equivalent number of desks within an office.
Are there any hidden fees we should be aware of?
We price most of our memberships on desks, or the equivalent number of desks within an office.
What are the membership criteria?
We price most of our memberships on desks, or the equivalent number of desks within an office.
How does the meeting room system work?
We price most of our memberships on desks, or the equivalent number of desks within an office.
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