Join the Dream Team

You understand our members and their needs - delivering world-class service with enthusiasm and charm. You see every challenge as an opportunity to delight our members.

You are open-minded and engaged. You own your mistakes and take steps to actively learn from them. You give and receive feedback with positive intent to develop yourself and the business.

You are continuously driving yourself to improve. You care about the little things and you take pride in doing them well - you care about the company, our members and your teammates.

You question the status quo and stand up to fix things, taking the initiative to find and deliver solutions. You are resilient and determined and when the going gets tough, you don’t give up.

🏝 More time off than you'd expect: 31 days including bank holidays

➕ An extra day of leave for every year you’re on our team

🎂 An extra day of leave for your birthday! (because no one should work on their birthday)

To help our team feel and stay happy:

🏥 Private health & dental insurance through Vitality

🏋️‍♀️ Discounted gym memberships

🤝 Access to Spill (video therapy sessions through Slack)

😌 Mental health days

🚲 Participation in the Bike2Work scheme

🍏 Our team offices are stocked with breakfast, snacks & drinks

🧁 Every Wednesday we dish out cake for everyone on site - it’s the perfect opportunity to mingle with our members and keep that sweet tooth happy

We want our team to help make a difference to the world:

🎗 Assign up to two paid workdays per year to charitable work with Matchable

💰 Matched charity fundraising of up to £500

We want you to grow with us. That's why we offer a significant learning & development package:

💳 £150/year personal growth budget

🎓 Regular lunch & learns

🤸‍♂️We love organised (and not so organised) fun, culminating in an annual team trip (Barcelona, Alicante, Rhodes, and Budapest to name some past voyages!)

🍽️ Monthly team lunches are a great opportunity to get your team out of the office, spend some time getting to know each other and enjoy a free lunch.

As you'd expect, we offer paid sick days and compassionate leave, but also:

👩‍👩‍👦‍👦 Enhanced Parental leave for long-service

✍️ Life Insurance through YuLife

🚆 Season ticket loans: You can get an annual season ticket for traveling to and from work, and pay it off through your salary, interest free!

💸 Adversity loans: At times of personal financial hardship, you can apply for an interest-free loan, which is paid back in instalments from your salary

🍼 Workplace Nursery Scheme: We are keen to help our working parents with the cost of childcare. Workplace Nursery is a Partnership between Runway East and a nursery which can deliver significant savings on your nursery fees

The team has a great balance of work and play, they are friendly and offer all the support and help you need.

Kreena - Head of Member Success

Fantastic development opportunities are at your fingertips...New ideas are encouraged and the company's openness is unrivalled in my career.

Carlota - Community Associate

The people are great, the team is genuinely friendly, everyone wants each other to succeed, and there's genuine passion to deliver a great product.

Dean - Membership Growth Specialist

Great place to work, full of brilliant people.

Conor - Project Manager

Exciting, fast paced, work environment with lots going on. It’s a great team and there are lots of socials!

Milo - Assistant General Manager 

Working for a company that is B Corp is really important to me.

Charlie - Membership Manager