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Louis Theroux
Founder & Broadcaster
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A Day in the Life of a Community Associate
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We spoke to our fantastic Senior Community Associate, Taylor, about supporting the team, having fun with members, and single-handedly trying to prop up Pret a Manger.
A typical workday
07:30: I’m not a morning person, so I tend to get up as late as possible. I don't live too far from the office so I walk (pretty quickly if it means an extra 5 mins in bed) in most days.
08:30: Arriving at the office, I say good morning to Keh. Probably our most famous colleague, Keh is legendary around these parts. I’ll zoom around the building from top to bottom, and make sure everything is ready for our members. I want the space to look immaculate, drinks fridges are stocked, stationery is in the meeting rooms, that sort of thing.
10:00: Once I’ve done all my checks, I’ll hop on my laptop and see what needs doing. One of the really cool things about this job is that if there is an area that interests you, they’ll encourage you to get involved. They have complete faith in you and give you the latitude to try new things. I’ve helped out the marketing team by writing blogs, I’ve helped out the social committee to plan events… It really makes things exciting.
13:00: I’ll head into St Nicks Market . It’s right by the office and the best place to get food. It’s got a huge variety of everything from Japanese to Brazilian. They are all independent Bristol places, so it’s great to support local businesses too.
14:00: After lunch, I’ll sit on Reception for an hour so other members of the team can have their break. I love this part of the day as I get to hang out with Keh, and tick off lots of little admin jobs from my list.
15:00: We’ve got a strong culture of training and professional development at Runway East. This afternoon our Sales Manager Kreena is over from the London office and is giving us ‘Tour Training’. This means how to show prospective members around the sites. I’ve also got a bit of time to work on my projects for other departments.
17:00: It’s Thursday, and that means Happy Hour drinks for our members in our cafe space. This is a great opportunity for the community to get together and the teams to mingle. Happy hour is officially an hour, but most teams stay a lot later.
18:00: Time to walk home. I’m a big fan of cooking, so I'll usually get some ingredients on the way home and whip up dinner. I’ll then chill out in the garden or binge-watch a box-set.
Got Questions? We've Got Answers
We've put together some FAQs to help you settle into life at Runway East.
What’s included in the price?
Our pricing is all inclusive, so as well as access to your own private office space, your price includes business rates, utilities, cleaning, tea and coffee, a program of professional and social events for your team, and (all importantly), Cake on a Wednesday and a Drinks Trolley on a Friday.
What will my quote include?
Your quote will include all currently available office space that meets your requirements, along with the information you need to decide if we might be right for you - images, floorplans, and full details of our services.
Do you offer free meeting room access to members?
Yes, if you become a member with a private office at a Runway East site, you get free meeting room access for your team across 100+ meeting rooms we have, with industry leading allowances. To make sure members use space fairly, overages are charged only in the event you go over your allowance.
I have specific needs - can you meet them?
Almost all our members have specific needs - and we pride ourselves on aiming to meet them. Reply to your quote with them, and we’ll give you a speedy response - or call us on 0203 1379 953.
How long are your office space agreements?
Our standard pricing is on 12 month terms, but if you want a shorter or longer agreement, those are also available, with custom pricing to reflect your commitment level.
Can I customise my office?
Yes - we have a range of office customisation options you can choose from, and we want to deliver a great environment for your team. Options include your logo on the wall, to your own phone booths in office, through to building meeting rooms and custom requirements.
I’d prefer to speak to someone on the phone or via email?
No problem - you can give us a call on 0203 1379 953 or you can email us at membership@runwayea.st.
Are Runway East expensive?
We provide a range of options for all budgets, and always aim to work with your budget where we can. If we can’t meet your needs - we’ll be upfront about that with you from the start.
Can I speak to someone on the phone/over email?
No problem - you can give us a call on 0203 1379 953 or you can email us at membership@runwayea.st
How flexible are the length of the agreements and notice periods?
We price most of our memberships on desks, or the equivalent number of desks within an office.
Are there any hidden fees we should be aware of?
We price most of our memberships on desks, or the equivalent number of desks within an office.
What are the membership criteria?
We price most of our memberships on desks, or the equivalent number of desks within an office.
How does the meeting room system work?
We price most of our memberships on desks, or the equivalent number of desks within an office.
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