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Case Study: Furniturebox

Case Studies
17 November 2024
Case Study: Furniturebox

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Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

About Furniturebox

Furniturebox logo | Runway East

Industry: E-commerce

Team size: 11-20

Runway East Location: Bristol Bridge

Launched in 2015 by Monty and Dan at the age of 17, Furniturebox is an expanding online furniture business dedicated to beautiful, quality and affordable products backed up with exceptional customer service. Something that the two founders believe is responsible for the company's fast growth.

We spoke to James Ewens, their Head of Ecommerce, to see how having a base in Runway East Bristol Bridge has helped the young brand grow.

James Ewens, Furniturebox | Runway East
James Ewens, Head of Ecommerce

How did you find out about us?

Furniturebox had no presence in Bristol up until recently. The founders approached me to work for them and we spoke about creating a hub in the city. We decided to take a look at flexible spaces and Runway obviously came up in our search.

We wouldn't have been able to do any of these projects without Runway.

What made you choose us?

Runway just stood out immediately. It felt like the nicest place to house a business. The location of the Bristol Bridge site is fantastic, but the main thing was being surrounded by other really interesting small but growing businesses and startups. There's definitely a "startup vibe" with loads of entrepreneurial

What have you loved about being a Runway East member?

I'd say the networking and chance encounters of being around other interesting businesses is so valuable. One of our partners is on the floor above us, another is down the hall and others dotted around the Bristol Bridge and Temple Meads sites. We wouldn't have been able to meet these teams without Runway and we really couldn't have foreseen how fruitful these relationships would've been.

The shared Slack space (between Runway East members) is also incredible – both for socials and networking, but also for ideas and collaboration.

We've grown significantly since we joined the space: from 6 to 13. We currently rotate who's in or remote, and the flexibility that we get to do this is fantastic. In fact this office is the third we've had since joining – again, this just goes to show how flexible the Runway team are in allowing businesses to grow, move about and adapt their space. This isn't something you get with competitors.

Bristol Bridge Cafe | Runway East

What are your growth plans?

Well, we're growing and keep looking at increasing headcount! To be honest, even if we grew to 30 people, we'd still want a presence at Runway East because of the networking and collaboration opportunities. We love it here.

General Terms and Conditions

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website https://runwayea.st/ (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

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Got Questions? We've Got Answers

We've put together some FAQs to help you settle into life at Runway East.

What’s included in the price?

Our pricing is all inclusive, so as well as access to your own private office space, your price includes business rates, utilities, cleaning, tea and coffee, a program of professional and social events for your team, and (all importantly), Cake on a Wednesday and a Drinks Trolley on a Friday.

What will my quote include?

Your quote will include all currently available office space that meets your requirements, along with the information you need to decide if we might be right for you - images, floorplans, and full details of our services.

Do you offer free meeting room access to members?

Yes, if you become a member with a private office at a Runway East site, you get free meeting room access for your team across 100+ meeting rooms we have, with industry leading allowances. To make sure members use space fairly, overages are charged only in the event you go over your allowance.

I have specific needs - can you meet them?

Almost all our members have specific needs - and we pride ourselves on aiming to meet them. Reply to your quote with them, and we’ll give you a speedy response - or call us on 0203 1379 953.

How long are your office space agreements?

Our standard pricing is on 12 month terms, but if you want a shorter or longer agreement, those are also available, with custom pricing to reflect your commitment level.

Can I customise my office?

Yes - we have a range of office customisation options you can choose from, and we want to deliver a great environment for your team. Options include your logo on the wall, to your own phone booths in office, through to building meeting rooms and custom requirements.

I’d prefer to speak to someone on the phone or via email?

No problem - you can give us a call on 0203 1379 953 or you can email us at membership@runwayea.st.

Are Runway East expensive?

We provide a range of options for all budgets, and always aim to work with your budget where we can. If we can’t meet your needs - we’ll be upfront about that with you from the start.

Can I speak to someone on the phone/over email?

No problem - you can give us a call on 0203 1379 953 or you can email us at membership@runwayea.st

How flexible are the length of the agreements and notice periods?

We price most of our memberships on desks, or the equivalent number of desks within an office.

Are there any hidden fees we should be aware of?

We price most of our memberships on desks, or the equivalent number of desks within an office.

What are the membership criteria?

We price most of our memberships on desks, or the equivalent number of desks within an office.

How does the meeting room system work?

We price most of our memberships on desks, or the equivalent number of desks within an office.

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